求职面试

重点内容

听力原文 / 对话稿

Interviewer: Hello, Maria. Thanks for coming in for the interview.

Maria: It's my pleasure. Thanks for inviting me.

Interviewer: Well, as you know, the company has been expanding and we have an opening in our HR department. We're creating a new role for someone to lead our training and development within the company.

Maria: Yes, I very much think that my skills and experience are a good fit for what you're looking for. [语气委婉但自信，"a good fit" 是求职常用搭配]

Interviewer: That sounds great. So, your CV looks strong, though it would be good if you could give us an overview, in your own words, of what you've been doing over the past four years or so.

Maria: Well, in my first job, four years ago, I was working for a small HR services provider which offered HR services, including L&D, to corporate clients.

Interviewer: OK, so it was only B2B?

Maria: Yes, we only offered services to other companies, not B2C.

Interviewer: Right, and it says here you then left that company about three years ago.

Maria: Yes, that's right. I was looking for a little more stability and also to be part of a larger organisation. So I joined a company with around one hundred staff and a small HR team. As there are only a few of us, we each deal with a range of HR topics. In addition to payroll, one of the areas I was responsible for was learning and development.

Interviewer: I see. And, so why do you want to change jobs now?

Maria: Well, I very much like the L&D side of my role and I've always had particularly good feedback for my work in this area. I believe I excel in that field. So, I'm looking to specialise, and as your company has around 2,000 people, right …?

Interviewer: Yes, that's right.

Maria: Well, an organisation of this size would give me the scope to specialise in L&D. I'm also a big follower of your brand and feel fully aligned with your image and values.

Interviewer: Well, that all sounds good. And I can see you have an L&D qualification.

Maria: Yes, I got a diploma two years ago. I am also currently working on a further diploma in psychology, with a specific focus on learning and performance management.

Interviewer: Very good. Well, it looks like you have the qualifications and experience we're looking for. What do you think will be the main challenges of coming to a much larger company?

Maria: I can see that it might be perceived as a weakness to not have experience in an organisation of this size, though I see that it could also be a benefit. I won't be bringing too many preconceived and possibly inflexible ideas with me to the role. [用「承认弱点再转折成优点」的技巧回答刁钻问题，是 C1 面试英语的典型套路]

Interviewer: Yes, that would be a good thing.

Maria: Also, I'm used to taking a very personal approach to employee development. I realise that such an approach with 2,000 staff members will have to happen in a different way, but I bring many ideas with me that can be replicated on a larger scale.

Interviewer: I see what you mean. Right, so, do you have any questions for me?

Maria: Um, I think we've covered many of the areas I had wanted to address. I have two quick questions though.

Interviewer: Go on.

Maria: Who would I mostly work with on a daily basis?

Interviewer: Well, there's the HR manager who you would report to. And then the HR team, which currently has six people in it. There's usually an intern or two who you can get some support from also.

Maria: OK. Thanks. That's all really clear. And my other question is how performance in this role will be measured. What does success look like?

Interviewer: That's a good question. As you know, we have a performance management system in place, and from that we have identified some learning and development needs within the organisation. But we haven't devised a strategy. Your role would be to devise and then successfully implement this strategy.

Maria: Thank you. That sounds interesting.

Interviewer: Great. So, thanks again for coming in today. We'll be discussing all candidates next week and then I'll get back to you by the end of next week to let you know the outcome.

Maria: Thank you for your time. I'd welcome the opportunity to continue discussing this role with you.

英文原文之后，附上对应的中文翻译：

面试官：你好，Maria，谢谢你来面试。 Maria：这是我的荣幸，谢谢邀请我。 面试官：如你所知，公司一直在扩张，我们人力资源部有一个空缺。我们要新设一个岗位，负责公司内部的培训与发展。 Maria：是的，我认为我的技能和经验非常符合你们的需求。 面试官：听起来很不错。你的简历很扎实，不过如果你能用自己的话，概括一下过去四年左右你做的事情，那会更好。 Maria：好的，四年前我的第一份工作，是在一家小型人力资源服务公司，他们向企业客户提供包括培训发展在内的人力资源服务。 面试官：好，所以只做 B2B（企业对企业）？ Maria：对，我们只向其他公司提供服务，不做 B2C（企业对个人）。 面试官：好的，资料上写你大约三年前离开了那家公司。 Maria：是的没错。我当时想找更稳定一点的工作，也想加入规模更大的组织。所以我加入了一家大约一百名员工、人力资源团队很小的公司。因为团队人手少，我们每个人都要处理很多不同类型的人力资源事务。除了薪资发放，我负责的领域之一就是培训与发展。 面试官：明白了。那你现在为什么想换工作？ Maria：我非常喜欢培训发展这部分的工作，也一直在这方面得到特别好的反馈，我相信自己在这个领域很擅长。所以我想往这方面专精发展，而你们公司大约有 2000 人，对吧？ 面试官：对，没错。 Maria：这样规模的组织能给我专精培训发展的空间。而且我一直很关注你们的品牌，也很认同你们的形象和价值观。 面试官：这些都很好。我看到你有培训发展相关的资格证书。 Maria：是的，两年前拿到了一个文凭，目前还在读心理学的进阶文凭，专攻学习与绩效管理方向。 面试官：很好。看起来你的资历和经验都符合我们的要求。你觉得来一家规模大得多的公司，最大的挑战会是什么？ Maria：我知道没有在这种规模的组织工作过，可能会被视为一个弱点，但我觉得这也可能是一种优势——我不会带着太多先入为主、可能也不够灵活的想法进入这个角色。 面试官：对，那确实是件好事。 Maria：另外，我习惯用很个人化的方式做员工发展，我明白面对 2000 名员工，这种方式必须换一种做法，但我有很多想法可以在更大的规模上复制推广。 面试官：我明白你的意思。好，那你有什么问题想问我吗？ Maria：嗯，我想我们已经谈到了大部分我想了解的方面，还有两个小问题。 面试官：请说。 Maria：我平时主要会跟谁一起工作？ 面试官：你会向人力资源经理汇报，然后是人力资源团队，目前有六个人，通常还会有一两个实习生可以支援你。 Maria：好的，谢谢，这点很清楚了。另外一个问题是，这个职位的绩效会怎么衡量？成功的标准是什么？ 面试官：这个问题很好。如你所知，我们有一套绩效管理系统，从中我们已经找出了组织内一些培训发展方面的需求，但还没有制定策略。你的角色就是制定并成功落实这个策略。 Maria：谢谢，这听起来很有意思。 面试官：很好，再次感谢你今天来面试，我们下周会讨论所有候选人，之后会在下周末之前联系你告知结果。 Maria：谢谢你的时间，我很期待有机会继续跟你讨论这个职位。

关键句 & 生词

听力技巧

• 练习听出委婉语气（hedging）：Maria 几次用 "I very much think"、"I can see that it might be perceived as" 这类说法，既表达观点又留余地，抓住这种句式比抓单个生词更重要。
• 练习追踪面试官的追问逻辑——每一个问题都是在验证简历上的某个细节，听的时候要把「问题」和「简历信息」对应起来，才能跟上整段对话的推进节奏。
• 职场缩写（L&D、B2B、B2C）语速快、一带而过，要练习在不打断理解的情况下快速识别缩写含义。

Sources

Blog / Website：

1. A job interview – LearnEnglish (British Council)